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Terms and Conditions for xbaje96 Accounts

Before you deposit via bKash, Nagad, or Rocket and start exploring the lobby, these terms set out exactly what you agree to when you open and use an xbaje96 account.

Account eligibility requiredLocal law and region appliesbKash, Nagad, Rocket coveredOne account per personSubject to change with notice
xbaje96 Terms and Conditions for xbaje96 Accounts
TERMS HELP CHANNELS

How to Reach Us About These Terms

If a clause in these terms is unclear, or you think a decision about your account was applied incorrectly, our support team can walk you through it. Reach out through any of the channels below — have your account ID and the relevant transaction reference ready so we can pull up your case quickly.

Live Chat Start a live chat session directly from the account page. This is the quickest path for questions about how a specific term applies to your account or recent transaction.
Email Support For formal disputes or written records of a terms query, email support gives you a timestamped thread. We aim to respond within the window stated in your account dashboard.
Help Centre The help centre covers common questions about account rules, wallet use, and eligibility. Check there first — many terms questions are answered without needing to open a ticket.
ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

Your xbaje96 account is secured with a one-time password sent to your registered mobile number each time you log in from a new device or location. We do not store your bKash, Nagad, or Rocket PIN — those stay on your wallet app and never pass through our system. Account data is held only for as long as your account is active or as required by applicable regulations in your region. You can request a summary of the data we hold by contacting support through the channels above, and you can ask for corrections if something is wrong.

OTP Login Security Every login from an unrecognised device triggers an OTP to your registered mobile number. This step cannot be bypassed, and it keeps your account wallet protected even if someone has your password.
Wallet Privacy We never see or store your bKash, Nagad, or Rocket PIN. Payment confirmations arrive via the wallet network's own API — your PIN stays on your device, not on our servers.
Data Retention Policy Account records are kept in line with the regulations applicable to your region. When your account is closed, data is retained only for the period required by those rules, then removed.
Data Access Requests You have the right to ask what personal data we hold on your account. Contact support in writing and we will provide a summary. You can also request corrections to any inaccurate details.

Common Questions About These Terms

These are the questions we get most often about how the terms apply to real account situations — covering eligibility, wallet rules, account limits, and how to raise a concern.

You must meet the minimum age requirement in your jurisdiction and be in a region where access is permitted under local law. Eligibility is confirmed during account registration.

No. Your account wallet must be funded from a payment method registered in your own name. Deposits from third-party bKash, Nagad, or Rocket accounts will be declined and may trigger a review.

These terms allow one account per person. If we detect duplicate accounts, both may be suspended and any pending withdrawals held until the situation is reviewed by our team.

We post updates to this page before they take effect and notify you via the contact details on your account. Continued use of your account after the effective date counts as acceptance of the revised terms.

Contact support in writing through the email channel so there is a record. Include your account ID and the transaction or decision you are questioning and we will review it formally.

Yes. Where a clause in these terms conflicts with the law in your jurisdiction or eligible region, the applicable local rule takes precedence for your account specifically.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.